Cancellation Policy – Trustpot

At Trustpot, we understand that sometimes customers may need to cancel their orders. Please read our cancellation policy below.

Order Cancellation

Orders can be cancelled only before they are shipped.

If your order has not yet been dispatched, you may request cancellation by contacting our customer support team.

Once the order has been shipped, cancellation is not possible.

To cancel your order, please contact us as soon as possible with the following details:

• Order number
• Customer name
• Reason for cancellation

You can contact us through:

Email: support@trustpot.in
Phone / WhatsApp: +91 XXXXX XXXXX

If your cancellation request is approved:

• The full refund will be processed to the original payment method
• Refund processing time is 5 to 7 business days

Trustpot reserves the right to cancel any order due to:

• Product unavailability
• Incorrect pricing or product information
• Payment issues
• Delivery location not serviceable

In such cases, customers will be informed and a full refund will be issued.

Thank you for shopping with Trustpot.